Always fill your Selection Slip in PENCIL. Using ink can damage the Ticket Terminal and it may not be able to read your Selection Slip.
When buying your lottery ticket, check before leaving the store to ensure you have all the tickets you paid for, and that they are correct.
Print or legibly sign your name on the front or back of your ticket as soon as possible after purchase. This can be helpful if your ticket is lost, and Retailers cannot check or validate until your name is on the ticket.
Other than your name, don’t write or mark anything else on the front of your tickets. If you win a prize that must be claimed from a Prize Office, any additional markings must be investigated and may delay payment.
2. Check it!
Use the self-serve Ticket Checkers at your Lottery Retailer.
Step 1: Wait for the message, “CHECK YOUR TICKETS HERE”.
Step 2: Insert the barcode found under the latex in the play area under the red light.
Step 3: Move the barcode slowly through the light, until you hear a BEEP. Prize information will then appear on the screen.
Compare your numbers to the winning numbers on our website.
Sign up for our MVP Service and have LOTTO MAX and LOTTO 6/49 winning numbers emailed to you. You can find the winning numbers for a year in Luck Magazine.
Check the winning numbers printed and posted at Retail.
If you experience any difficulty while checking your tickets, or have any concerns about a lottery Retailer, you can contact us via email or by phone at 1-800-665-3313, and ask for Corporate Communications. We are available Monday to Friday during regular business hours. Please have ready as much detail about the incident as possible.
Call the Winning Numbers Lines for the most recent numbers.
Edmonton (780) 459-5100
Calgary (403) 275-8101
Regina (306) 525-0591
Saskatoon (306) 244-1780
Winnipeg (204) 780-5825
Yellowknife (867) 669-8345
Whitehorse (867) 667-2417
3. Get it back!
All tickets checked at Retail are returned to you, as well as the Validation Slip. Paid tickets are torn in two; all other tickets are returned in one piece.
So, when you have your ticket checked by a lottery Retailer, they will first check to see if your name is on the ticket. The clerk will then scan your ticket.
If it’s a winner, the terminal will say “Cha-ching, Woo-hoo!” and the prize amount will be displayed on the monitor. The prize amount will also be listed on the Validation Slip that will be given to you. Once you've accepted the prize, the clerk will tear the ticket in two and give both pieces to you, along with the prize and the Validation Slip.
If your ticket is a non-winner, or is worth a prize the Retailer cannot pay, your ticket will be returned to you in one piece along with the Validation Slip.
For prizes of $10,000 or more, the terminal will temporarily freeze, and the CDU will display important prize claim information. While at the location, you will register your win with WCLC and be given further instructions to collect your prize.
For prize claim instructions, please call us at 1-800-665-3313 and ask for Communications. We’re available Monday to Friday from 7:30 am MT to 4:30 pm MT.
Best of luck!
Although “good luck” and “best of luck” are common expressions of goodwill, the idea of “lucky numbers” is a myth. Lottery games are games of chance, and the outcome is entirely random. So, don’t overspend on lottery tickets, thinking there is some way to “beat the system”. There isn’t. It only takes one ticket to win, and buying hundreds won’t substantially change your odds of winning. For more information on common myths and how to recognize if your lottery play is becoming anything other than the game it should be – check out these websites: